Privacy Policy

At The DC Duct Guys, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or use our services. By accessing our website or utilizing our services, you consent to the practices described in this policy.

Information We Collect:

Personal Information: When you contact us or engage our services, we may collect personal information such as your name, email address, phone number, and address.

Payment Information: If you make a payment for our services, we may collect payment card details or other financial information necessary to process your payment securely.

Website Usage Information: We may collect non-personal information about your interaction with our website, such as IP address, browser type, operating system, and browsing activities. This information helps us improve our website and provide a better user experience.

How We Use Your Information:

To Provide Services: We use the personal information you provide to deliver our duct cleaning services and fulfill your requests for information or assistance.

Communication: We may use your contact information to communicate with you about our services, updates, promotions, or respond to your inquiries or feedback.

Payment Processing: We use your payment information to process payments for our services securely.

Improve User Experience: Non-personal information collected through website usage helps us understand user preferences and enhance our website’s functionality and content.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security practices and technologies to safeguard your data during transmission and storage.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely dispose of it.

Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with legal obligations. We may share your information with trusted service providers who assist us in delivering our services, subject to confidentiality agreements.

Your Rights:

You have the right to access, correct, update, or delete your personal information in our records. If you wish to exercise these rights or have any questions or concerns about our privacy practices, please contact us using the contact information provided below.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review the policy periodically for any updates. Your continued use of our website or services after any changes to this policy signify your acceptance of the revised terms.

Contact Us:

If you have any questions, comments, or concerns about our Privacy Policy or our data practices, please contact us.

Call:  (202) 600-2595